How a Challenger CPG Brand Earns Trial at Costco & Target

Trial Is the Unlock When Shoppers Have Never Tried Your Category
- Maazah started by selling its mom's chutney at a Midwest farmers market, where face-to-face tastings proved that when most people try it, they buy it.
- At Whole Foods, its first national retailer, the team focused sampling on the regions where it was already winning and used its first-ever scan data to decide where demo dollars should go.
- The early advice that stuck was to keep marketing dollars as close to the product as possible, including partnering with complementary brands to split sampling costs and build the basket.
Every Retailer Has a Different Shopper, So Every Retailer Needs Its Own Plan
- Costco is about value and proving velocity in a limited window, Whole Foods and Sprouts shoppers want to elevate everyday meals, and Target runs on discovery culture.
- Promotions de-risk a first purchase, but back-to-back discounts train shoppers to buy only on sale, so cadence matters as much as depth.
- Retail media helps a new brand stand out from a sea of dips and sauces before a shopper ever reaches the shelf.
Real People Close the Gap Between Awareness and the Shelf
- For Maazah's Target launch, UGC creators filmed exactly where the product sits on shelf and showed how they use it in real life, which Sheilla calls authenticity you can't replicate.
- Costco-specific retailer influencers reached a community already watching what people buy at Costco, and an unpaid, organic shoutout from food influencer Bobby Parrish showed how a well-built brand gets found.
- Showing up cohesively across shelf, social, trade shows, and merch turns every touchpoint into part of the same family story.
Retail Buyers Reward Brands That Deliver What They Promise
- Costco can tell within the first one to two weeks whether a new item will succeed, so the decision is driven by data.
- Maazah treated its Costco relationship as a test of whether it would do what it said it was going to do, from the inventory build to on-time delivery.
- The playbook is to pre-build Costco-specific packaging before the official yes and stay honest about timelines: if a buyer wants it in six weeks and you need eight, tell them nine.
Meet Maazah: From Farmers Market Chutney to National Retail
Why Cart Culture Focuses on In-Store Behavior
0:04 – 4:29 0:55Emily Steele: Cart Culture focuses on the forces that drive cart behavior in store. There are plenty of conversations about D2C and ecommerce, but 83% of all purchases still happen in store, and that's especially true in grocery. Today, Maazah cofounders Yasameen and Sheilla Sajady share how they drive awareness, trial, and sales at Sprouts, Costco, and Target.
2:03Emily: At Hummingbirds, we connect CPG brands with everyday creators, people with smaller followings whose audiences know, like, and trust them, to create impact on shelf at retailers like Sprouts, Target, and Whole Foods. We work with hundreds of CPG brands and about 80,000 creators across 80-plus cities.
3:32Emily: Getting on shelf is a huge project, but once you're on, what does it take to stay there and gain velocity? Maazah is a challenger brand in a really established aisle, going up against some big players, so we're digging into their national launch at Sprouts, their Costco rotations, and their Target launch.
From 25 Jars to a Real Business
4:30 – 6:57 4:30Sheilla Sajady: Maazah makes a line of refrigerated sauces and dips inspired by our mom's recipes. Our parents are both from Afghanistan, and food was how we connected with our culture. We started at the farmers market with our mom's chutney. My sister and I would make it fresh every Friday, 25 little jars at a time, and sell it at our stand every Saturday morning.
5:57Yasameen Sajady: After a few years, we moved into a commercial kitchen, and every production became the biggest one yet. Eventually we had a four-foot-by-four-foot cooler that stayed at the farmers market because it was always full of product. That's when we knew this was a real thing. We're in the Midwest, where chutney was new to a lot of people, so the farmers market became our social proof and testing ground, and learning how people used it in their everyday lives was really powerful.
The Unlock: “It's That Easy?”
6:58 – 8:01 7:11Yasameen: People thought they needed to buy something extra to use it at home. Once we told them they could just open it and squeeze it onto eggs, lunch, or anything at a dinner party, the reaction was, “Oh, it's that easy?”
Earning Trial When Shoppers Have Never Tried Your Category
Trial Is the Unlock
8:02 – 8:49 8:02Sheilla: Trial has worked for us since the early days. When most people try it, they buy it. When we launched nationally at Whole Foods, sampling was a big part of how we showed up in store. Taste is what we stand for, and once you get it from dips to lips, people get it as soon as they try it.
Start Focused, Then Expand
8:50 – 11:21 9:26Sheilla: Whole Foods was our first national retailer, and you can't be everywhere all the time. What helped was narrowing in on the regions where we could make the biggest impact. We built a Midwest sampling crew in our home base first, then looked at where Whole Foods stores were concentrated, like the Bay Area and the East Coast, and identified the key stores there.
10:09Yasameen: There is no playbook. Everybody is different, and sampling might not even work for your brand, but for us it does.
11:03Yasameen: Whole Foods was also our first time having access to any type of scan data, so we refined the plan based on where shoppers were already finding us and where to spend our demo dollars.
Keep Marketing Dollars Close to the Product
11:22 – 14:34 12:03Sheilla: One of the best pieces of advice we got was to keep your marketing dollars as close to the product as possible in the early days, which means focusing on promotions and trial. We didn't have the budget to spray and pray across every Whole Foods store, so we were strategic about building our sampling programs.
12:34Yasameen: Sampling is testing and learning, so make it cheaper wherever you can, whether that's doing it yourself or partnering with another brand. You really have to learn it and do it yourself first before you hire and train a team, so you don't overspend on a single tactic.
13:44Sheilla: Brand partners are really critical. We partner with a lot of cracker brands, which helps on cost and lets us learn how others approach similar problems. You make the dollar work harder for you and build the basket, and both retailers and shoppers love it.
When In-Store Promotions Are Worth It
14:35 – 17:33 14:51Yasameen: That first year at Whole Foods was our mini CPG MBA. We knew we needed promotions around moments like January better-for-you, the Super Bowl, and summer grilling, so we tested how deep to go and what resonated until we found the sweet spot for the sauces and the dips. Analyzing that data is much easier now. A small investment in a tool like Confido, or downloading your data and putting it into Claude or ChatGPT, gives you more confidence to try something different.
17:07Sheilla: There's definitely an art to your promotions. If you run them back to back, people will only buy you on sale, and each retailer has its own requirements for how often you promote. Promotions matter early so people pick you up and try you, but you don't want to be the brand that's always on discount, because you can't work backward from that.
Every Touchpoint Counts: Shelf Presence, Storytelling & Creators
Shelf Presence and Storytelling
17:34 – 18:59 17:34Yasameen: Our farmers market packaging is completely different from where we are now, and the Whole Foods launch was our grown-up test. Finishing the rebrand gave us a big step forward in showing who we are on shelf. Storytelling matters too. We hear from people who heard us on a podcast or in an interview and then saw us in store. There's a little bit of art and science that drives that trial.
18:27Emily: The marketing rule of thumb is that it takes about 12 touchpoints, from a podcast to Cart Culture to Instacart, before someone spots Maazah at Whole Foods and grabs it.
Creators Show Shoppers Where to Find It
19:00 – 20:25 19:00Sheilla: Creators are another lever, especially with Hummingbirds, because you can be super targeted when a retailer launch isn't nationwide, and you can reach communities you're not already in. For our latest Target launch, we layered creator marketing with UGC creators on top of other tactics. They walked into Target and filmed exactly where the product is on shelf, which matters because we want to show people where to buy it. They also showed how they use Maazah in their everyday lives. We can come up with eight ideas for how to use it, but a real person in a real setting is far more valuable.
Sprouts, Costco & Target: Every Retailer Needs Its Own Playbook
They're Not All Created Equal
20:26 – 22:36 21:11Sheilla: One thing we learned is that they're all different, so you have to understand the consumer at each store. Costco was focused on value and proving out velocity in a limited time window, with shoppers who are meal prepping, hosting, or buying bigger sizes. Whole Foods and Sprouts shoppers are looking to add something new to the rotisserie chicken they pick up every day. Target is the newest for us, but the discovery culture within Target is real. You go in for a sweater and come out with some dip.
Learn One Retailer Before the Next
22:37 – 23:47 22:37Yasameen: That first year at Whole Foods, we took the training wheels off and tested different levers in market, like putting paid search behind words such as “chicken” or “cilantro” to see what we could learn. Take it slow in the beginning and truly understand how one retailer works, especially if you're new to CPG. As you add retailers, learn what drives their customers and which programs each one is strong in. Some do really well with BOGO.
The Through Line Across Shoppers
23:48 – 26:03 24:46Sheilla: The shoppers are different, from price-sensitive coupon clippers to Whole Foods shoppers who just throw it in their cart. The through line is what we offer: people want versatility and global flavors that feel approachable and easy to add to their everyday lives.
25:30Yasameen: Discovery is different at each retailer too. The way a Target shopper finds us is different from how a Whole Foods shopper finds us, and there's always more to learn there.
Building a Brand and a Business With Intention
A Brand That Feels Like Family
26:04 – 31:46 27:09Sheilla: I'm the creative brain in this relationship. I worked at Target for 13 years building their private label brands in fashion and home. For our national Whole Foods launch, we wanted packaging that felt like our family and heritage, but modern, fresh, and bold, just like the flavors in the bottle. When you see it on shelf, it doesn't look like anything else. Our logo is my sister and me, and the recipes are our mom's, so there are many layers to the story.
28:34Sheilla: The packaging tells the family-recipe story, social shows the human side of growing a business with your sister, and trade shows and merch bring it to life in person. Everything should feel like it's coming from a similar place, whether you find us online, in a store, or at a trade show.
29:59Yasameen: It has to authentically be you. Maazah is a love letter to our family and our parents. During the redesign, we asked ourselves what we are beyond dips and sauces, and what we want to be in five years or 50 years.
Lean Team, Always Learning
31:47 – 35:37 32:04Yasameen: It's us, with great fractional partners on the finance and operations side. We're lean and mean. Two years ago, we decided what each of us would own and what we would outsource, so we could keep focusing on what makes Maazah special while still getting the work of the business done.
33:56Yasameen: I have done just about every accelerator offered in CPG to find the next unlock, and sometimes you outgrow mentors and advisors and need new ones for the next stage of the business.
34:47Sheilla: People think they have to have it all figured out in the beginning, but you're really just learning and evolving. When you think you have it figured out is when you're in trouble.
From the Live Q&A: Promo Tools, Brokers & Slotting
35:38 – 38:44 36:04Yasameen: We use Confido to track promotions and performance, and Muffin to aggregate our data. If you can get your hands on the actual data, even in a spreadsheet, you can use AI on your own and see what you learn before paying for tools.
36:59Yasameen: Brokers and slotting are necessary evils. Read your contracts, make sure you have a good exit plan, and start small with regional brokers until you figure out what's next.
37:32Sheilla: We're still our own salespeople for the most part, so the timing of a broker depends on your goals and whether you need a retail-specific or natural-channel partner. You are your best salesperson. No one knows your brand as well as you do.
38:08Yasameen: Category knowledge, like which promotions Fresh Thyme wants in your category, is easier to find now through a quick search or a half-hour session with an advisor, so you can get pretty far before hiring someone.
Scrappy Means Intentional
38:45 – 42:23 38:45Emily: Maazah has grown methodically, from the farmers market to accelerators to one retailer and then the next. If Maazah is meant to be a household staple for life, what's the rush to get so big so fast?
40:03Sheilla: We're small, and we've learned we can't say yes to everything. We ask whether an opportunity will move the business forward and whether we have the resources in place to execute it. We want to be a big brand, but it takes time, and we want to get there in a way that's responsible.
Yasameen: We also take calculated risks. Sometimes you go after the retailer you shouldn't be in yet, because it forces you to find your dream co-packer.
Want Real Shoppers Finding Your Brand Where They Buy? Let's Talk.
Winning at Costco, Retail Media & What's Next
Retail Media for Discovery
42:24 – 43:30 42:47Sheilla: Retail media has been a big lever for finding new customers online, because people search online before they ever find you on the shelf. For certain retailers, we invest in it to stand out from a sea of dips and sauces.
Showing Up Big at Costco
43:31 – 45:47 43:31Yasameen: Succeeding at Costco means your operations and supply chain can handle the inventory build, and your brand can show up for two kinds of shoppers: weekly loyalists and once-a-month shoppers racing through. That relationship was a test of whether we would do what we said we were going to do.
44:49Sheilla: If shoppers see you at Costco as one of five dips and then see you again at Whole Foods or Target, that's a great brand awareness tool.
45:14Emily: That's the halo effect. Seeing a brand in multiple places signals that it's legit.
Earning Another Rotation
45:48 – 48:14 45:48Yasameen: Ultimately it's driven by your data. Costco has tiers by category for how much you need to sell and how quickly customers come back. You also have to build trust with the retailer and the buyer. If they want it in six weeks and you can't do it in eight, tell them nine. The stakes are too high to say you'll just figure it out.
47:08Sheilla: Costco requires its own packaging and trays, so we got it as far as we possibly could before the official yes. Once it's a yes, the clock is ticking. We've also heard that Costco can tell within the first week or two whether an item will succeed in their stores.
Influencers for Costco, and an Organic Surprise at Target
48:15 – 50:52 48:38Sheilla: Our budgets are minimal, but we did a few Costco-specific retailer influencers, because there's a big community on social media that watches what people buy at Costco, and those influencers already have that audience built in. It's been powerful for spreading the word that Maazah is at Costco.
49:43Sheilla: At Target, it happened organically. Bobby Parrish, a food influencer with millions of followers who tells people what to buy at Target and other grocery stores, found Maazah on the shelf and talked about it, and we did not pay for that.
Costco's Expectations
50:53 – 52:14 51:28Yasameen: It depends on your buyer and their expectations, and a broker can help you gauge where you need to be. For smaller emerging brands, they'll typically tell you afterward. They just want to see where you land on the board.
Final Words of Wisdom
52:15 – 54:39 52:21Sheilla: Think holistically about how you show up, from the shelf to your website to events. Don't think you need to be good at everything. Find people who are smarter than you, and lean on other founders going through the same thing.
53:23Yasameen: If you're a solo founder, take one part of the business at a time. It did not happen overnight. For about a year and a half, our focus was manufacturing and supply chain, making it as close to mom's recipe as possible. You have to prioritize the different needs of the business to be ready for the retail plan ahead of you.
Creator Highlights & What's Next on Cart Culture
54:40 – 56:35 54:40Emily: What Sheilla said captures what we're trying to do at Hummingbirds: get real people trying and sharing your product in their own words. That's the power of creators, because they're people.
On November 16, Cart Culture welcomes Monica Escobar, CEO of Startr Co., who has spent more than two decades in PR and marketing helping bold, next-gen CPG brands scale. The conversation digs into PR as a way to build real momentum for brands, both in the headlines and in the cart.
Live Q&A: What Brand Leaders Asked
How did Maazah decide where to sample after launching nationally at Whole Foods?
We focused first on the Midwest, where the majority of our audience already was, and built a Midwest sampling crew before expanding into other regions. We also looked at where Whole Foods stores were concentrated, in places like the Bay Area and the East Coast, and identified the key stores there. The Whole Foods launch gave us our first access to scan data, so we refined the plan based on where shoppers were already finding us and narrowed in on where to spend our demo dollars.
What promo software and data tools does Maazah use?
We use Confido for a few different things, including entering our promotions and looking at performance. We also use Muffin to aggregate all of our data, which is how we got started looking at our data story. There are tons of tools out there, and it depends on what you need. If you can get your hands on the actual data, even in a spreadsheet, you can use AI on your own and see what you can learn without paying too much up front.
How should emerging CPG brands approach brokers and slotting?
They are necessary evils, so be careful. Read your contracts and make sure you have a good exit plan if it is not going well. Start small, with small regional brokers, until you figure out what is next for you. We did not have a broker in the early days, and we are still our own salespeople for the most part. In the beginning, and always, you are your best salesperson, so figure out the right timing to bring a broker on based on your goals.
Does Maazah invest in retail media?
Yes, for certain retailers. Retail media has been a really big lever for uncovering new customers online, because many shoppers search online and look for new things to discover before they ever find you on the shelf. It is a powerful way to stand out from a sea of dips and sauces and help a shopper take that first step into understanding the product.
Does Costco require a specific sales number before giving a brand another rotation?
It is ultimately driven by your data. For emerging brands, Costco has different tiers depending on your category for how much you need to sell and how quickly customers buy and come back, and they can tell within the first week or two whether an item will succeed. It also depends on your buyer, and a broker can help you gauge where you need to be. Beyond the numbers, build trust with your buyer by being honest about timelines and delivering what you say you will.